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About CML

You are more than just a number to us

At CML HealthCare, we understand just how stressful diagnostic medical testing can be—the waiting, the apprehension, the concern. No one looks forward to an unknown test or the anxiety of just being a number while a technician performs an intimate procedure on them. This understanding was central to the founding of CML HealthCare in 1971, when we made it our goal to offer compassionate patient care coupled with the highest quality diagnostic services available.

A trusted partner in healthcare for over 35 years

Our philosophy of patient-centred services touched a strong need in the medical diagnostic community. Today, CML HealthCare has become one of the leading healthcare diagnostic services companies in Canada. We are the largest provider of imaging services in Canada and one of the largest community-based providers of laboratory testing services in Ontario.

Successfully caring for you across Canada—and beyond

Our national network is rapidly growing, with 111 medical imaging clinics in five provinces across Canada, including 79 locations in Ontario, 20 in British Columbia, nine in Alberta, two in Manitoba, and one in Quebec. Sensing a similar need in the United States, we successfully expanded into the Northeastern United States by acquiring American Radiology Services, Inc. (ARS) and The Imaging Institute (“TII”). ARS, based in Baltimore, Maryland and TII, based in Providence, Rhode Island are both leading providers of fully-integrated diagnostic medical imaging services.

Experience is the true test

And test after test, physicians trust us to provide high quality, accurate diagnostic services.

By year-end 2009, we will have performed more than 3 million medical imaging scans in Canada and the United States, and 35 million laboratory tests in Canada.

Our medical imaging modalities include: MRI, CT scanning, ultrasound, mammography, x-ray, fluoroscopy, bone densitometry, and nuclear medicine. ARS offers the same imaging modalities, but also offers PET/CT, an advanced cancer detection modality.

CML medical laboratory services include: hematology, biochemistry, cytology, microbiology, and histology. 

Compassion is our practice

Along with embracing the latest technological advances in the diagnostic testing area, we still remain faithful to our patient-centred creed. Our goal with all patients is to administer each and every test with dignity and empathy. Our dedicated professionals are passionate about their work and committed to providing each patient with the “Care. Confidence. Comfort.” that has defined us. This is strongly supported by our rigorous quality and certification programs, which are unparalleled in the healthcare industry.

Caring is an ongoing process

While your confidence in our services remains a first priority, we know that there is always room for improvement.  Because healthcare is continually changing, we are making plans to build a better system of diagnostic care, with a stronger emphasis on women’s health.

The core of our new plan consists of:

  • Implementing a new Picture Archiving Communications System (PACS) and Radiology Information System (RIS) across our medical imaging clinic network to help you get results more quickly.
  • Renovating all CML HealthCare clinics with a calm, hospitable, inviting décor to help lessen your anxiety.
  • Providing combined lab and imaging locations to improve accessibility for patients while also reducing costs to governmental payors.
  • Developing CML HealthCare’s Calgary Women’s Imaging Centre — a digital clinic exclusively focused on the unique diagnostic imaging needs of women.

Easing the cold and often uncomfortable process of clinical testing has always been our goal. With our future enhancements, we will continue to offer the highest standard of “Care. Confidence. Comfort.” to help you better manage your health. 



Testimonials

"On April 14, 2008, I had a mammogram at your Kent Street facility. I cannot let this opportunity go without saying thank you to the technician who performed my x-ray. She is the kind of person who makes one feel confident that quality x-rays are being performed. She not only made me feel as comfortable as possible, like she really cared about me as a person, but she also performed her x-rays with care and efficiency. She explained the anticipated procedures concisely and clearly, and then continued to perform them with ease and skill. I was seen precisely on time and was out from my appointment in record time. My whole experience at your facility was great!"

- CML HealthCare patient, Ottawa, ON